You could say that Christine is just a normal person trying to survive in the world. But it’s not easy to achieve success when you’ve been marginalized and ignored for most of your life, particularly your adolescent years. But Christine is trying hard to put all that behind her. She now has decent looks and a promising career. Not only that, she is involved in a serious relationship with her boyfriend Clay.
The day starts out like any other day. After helping a young couple with their loan request, she glances at the vacant assistant manager’s cube. Christine has been anxiously awaiting the bank’s decision on who will be awarded the position. She approaches her boss Mr. Jacks and asks if a decision has been made on the assistant manager’s position. Her boss tells her that both she and a co-worker, the new guy Stu, are being considered for the position. Mr. Jacks tells Christine that Stu is aggressive and is able to make the “tough decisions.” That last comment from her boss immediately puts Christine on the defensive. She anxiously rises to her defense by saying, “I’m perfectly capable of making the tough decisions.” But Mr. Jacks ends the conversation by suggesting that she take lunch and asks her to bring him back a turkey club. Stu chimes in and asks her to bring him one also. While probably not intentional, her boss succeeds in humiliating her. Stu, on the other hand, would like nothing better than to see Christine’s self-esteem take a nose dive, after all she is competing with him for the assistant manager’s job. By this time, Christine is disheartened and disappointed that her boss seems to be favoring Stu and not her for the promotion. But for now, she looks forward to having lunch with her professor boyfriend Clay.
At this point in her life what Christine needs is to be accepted and Clay not only accepts her, he admires and respects her. Christine’s spirits really get an uplift while having lunch with Clay. To celebrate Clay becoming a professor, Christine gives Clay a rare coin she found at the bank. Clay collects coins so he immediately puts the coin in an envelope and seals it for safe keeping. She then follows up her gift by impressing Clay again by fixing his printer problem by removing a paper clip from the mechanism. Clay complements her by saying that she is cocky, sexy, and unbelievable. Not bad for an ex-farm girl. Now Christine is really feeling good about herself. Unfortunately, not everyone shares Clay’s feelings. The phone rings while Christine is making her way out of Clay’s office and it turns out to be Clay’s mother. Clay puts the phone on speaker. Clay’s mother sharply asks what he is doing and he responds by saying that Christine stopped by and brought over some lunch. Clay’s mother responds with “Oh, the one from the farm.” Clay’s parents, particularly his mother, don’t approve of Christine. Christine overhears the conversation while she pauses to take a drink from the water fountain. Instead of returning to work on an up note, she feels worse than before. Sad and dejected, Christine returns to her office at Wilshire Pacific Bank.
You can never really change who you are inside. No matter what you try to do, you will always be that person you hate. Christine was once the fat farm girl, now she is a thin attractive woman. But somehow she is always reminded of her past. The past she would like to forget. The past she has worked so hard to put behind her.
As it is with many of us, Christine seems to have a lot of things going for her. Even though she can’t control what others may think of her, she would like to think that she is, for the most part, in control of her own life. Little does she realize that she is about to be proven very wrong.
After Christine returns to the bank from her lunch with Clay, she is distracted when she hears Stu offering Mr. Jacks tickets to a Lakers game-Mr. Jacks happens to be a big Lakers fan. She now feels like she doesn’t have a chance at that promotion. However, she is brought back to reality by the impatient tapping of finger nails on her desk, specifically, Mrs. Ganush’s ugly, split and yellowing finger nails. Mrs. Ganush happens to have her mortgage with Wilshire Pacific Bank and is in default. Mrs. Ganush has come to the bank to request an extension on her loan since she has been given notice that the bank intends to repossess her home. At first, Christine seems to empathize with Mrs. Ganush’s circumstances and offers to try and help resolve Mrs. Ganush’s predicament. Christine takes Mrs. Ganush’s paperwork into Mr. Jacks’ office and asks if the bank would extend Mrs. Ganush more credit. Mr. Jacks reminds Christine that the bank has already given Mrs. Ganush two extensions on her loan already and says that the bank stands to make a lot of money in fees from the foreclosure. Mr. Jacks leaves the decision to Christine, “Your call.” As Christine walks out of her boss’ office, she looks over at the empty assistance manager’s cubicle, and then looks over at Stu and remembers all those years of struggling to raise herself up from the farm. Christine turns to Mr. Jacks and says, “I’ll take care of it.” Christine returns to her desk and informs Mrs. Ganush that the bank will not extend her additional credit. Mrs. Ganush then begs Christine to reconsider. Christine refuses causing Mrs. Ganush to make an awful scene. Finally, security removes Mrs. Ganush from the bank. Mr. Jacks endorses Christine’s actions by saying, “You handled that just right you know.” Later, while the bank is getting ready to close, Mr. Jacks approaches Christine and tells her how impressed he is with her work and that she is at the top of the list for the assistant manager’s position. Christine is elated, convinced that she made the right call.
Christine’s life has been a series of ups and downs, of mountain tops and valleys. She’s weary of living in the valleys; she longs for a mountain top experience. Her current circumstances and the memories of all her past experiences and disappointments have come together like a perfect storm so that the only decision she could make was the one she did make. Was it chance that caused all these events to perfectly converge like the alignment of the planets? Or, was Christine simply unlucky enough to be at the wrong place at the wrong time? Was her decision an act of free will or was it her fate? If fate, then a curse is fate’s nearest relative.
What happens in the parking garage after Christine leaves the bank for the evening is an over-the-top confrontation between Christine and Mrs. Ganush-one of the most intense I’ve ever seen. It turns out that Mrs. Ganush is not the weak, sickly old lady she appears to be, but a vicious, evil woman who seems to possess inhuman strength. Mrs. Ganush is not about to let Christine get off easily. She pulls a button off Christine’s coat and proceeds to recite an incantation over the button. The spell is sealed when she gives the button back to Christine by placing it in her hand and closing her fingers around it.
Later that evening with Clay, Christine expresses second thoughts about her decision to deny Mrs. Ganush’s loan extension request. Clay tries to convince her that she made the right decision, but Christine still feels that something is wrong. So, while passing a spiritual advisor’s storefront, Christine decides to have her fortune told. Clay tries to discourage her, but Christine is dead serious about having it done. After entering the establishment, Christine is greeting by Rham Jas, the seer, and she asks if she could have her fortune read. During the reading, Rham tells Christine that something has been taken from her. Christine responds that it was a button from her coat. Then, while gazing into Christine’s face, Rham sees a terrifying apparition and is immediately taken aback and tries to end the session. Christine insists that he tell her what he saw. Rham says, “A dark spirit has come upon you.” Rham follows up by questioning Christine as to whether she had any involvement with the occult. Christine responds that she hasn’t. Rham then says, “Perhaps someone has cursed you.” Clay drives Christine home and sees her to her door. Christine assures him that she will be okay; but she will not be okay, not at all.
Christine wasn’t exactly accurate when she said a button was taken from her. Mrs. Ganush only borrowed the button long enough to pronounce a curse upon the owner of it. What was really taken from her was something much more; what was taken was her hopes and dreams. A curse is personal in that it torments the victim by exposing their deepest fears and by exploiting their weaknesses. What a curse imparts to the one cursed is torment, humiliation, disappointment, and regret. For Christine, her curse will only last three days, but for others it could be lifetime.
The dark spirit torments Christine day and night. She hears strange noises and sees disturbing images her first night alone at home. Sleep provides no relief-she has horrible nightmares.
While at work the next day, she suddenly develops a nose bleed. There’s something humiliating about bleeding in public-more than mere embarrassment.
Now convinced of the curse upon her, she visits Mrs. Ganush’s home with the intention of promising her she will reverse the loan decision. Christine is met at the door by Ilenka Ganush who isn’t at all happy to see her. Christine says that she tried to help Mrs. Ganush and that she wants to make things right. Ilenka accuses Christine of lying and then mocks her by telling her that she must have been a real fat girl. Anyway, Christine is too late; Mrs. Ganush has died.
Christine’s dinner engagement with Clay and his parents doesn’t go well either. While eating dinner, Christine again sees visions and hears strange noises causing her to have a violent outburst. She decides to leave and Clay’s mother tries to convince Clay to just let her go.
Clay however, has no intention of letting Christine go. He remains steadfast through all her trials and tribulations even though he is skeptical of fortune telling, curses, mediums, and the like. You could say that Clay is the real hero in the movie.
Christine, now becoming more desperate, agrees to follow Ram’s suggestion to try to communicate with the dark spirit through a séance. Ram makes the arrangements with spiritualist Shaun San Dena, who is probably also a Santera. Shaun San Dena unsuccessfully tried to help another person afflicted by the dark spirit many years before. The séance doesn’t go well; the evil spirit is powerful and isn’t deterred by Shaun San Dena’s rituals and as a result, she dies in her attempt to undo the curse.
While Christine and Ram are leaving Shaun San Dena’s residence, Ram informs Christine that the curse was not lifted and that in order to avoid the inevitable consequences, Christine must gift the button to another person. Christine gives Ram the accursed button and Ram puts it in an envelope, seals it and returns it to Christine.
While driving home that night in Clay’s car, Christine screams aloud after seeing another vision of Mrs. Ganush causing Clay to hit the brakes. Christine’s envelope and all of Clay’s papers get scattered all over the front of the car. As they are parked in front of Christine’s home, she scrambles to find her envelope before getting out of the car. She is relieved when she locates it and reassures Clay that she is alright. Christine insists that they both meet at the train station the next morning for a trip they had planned earlier.
At a diner later that evening, Christine looks around at the various patrons trying to decide who she should give the button to. She then decides to give it to Stu, but after he shows up at the diner and begs her not to expose his theft of the McPherson loan file to Mr. Jacks, she feels compassion on him and tells him to leave.
After consulting again with Ram, Christine decides to make a gift of the button to the deceased Mrs. Ganush. What follows is an outrageous attempt by Christine to dig up Mrs. Ganush’s grave and give the button to her as a gift. Finally, after a long night at the graveyard, Christine succeeds in gifting her envelope to Mrs. Ganush’s corpse.
That morning while Christine is cleaning up and getting ready to meet Clay at the train station, she gets a message on her answering machine from Mr. Jacks informing her that he discovered Stu’s theft of the McPherson file and that Stu made a full confession after Mr. Jacks exposed holes in his story. Mr. Jacks congratulates Christine on being awarded the assistant manager’s position.
It’s a bright and sunny morning and Christine is now feeling on top of the world. She has defeated the curse that was put upon her and has finally achieved the promotion she so desperately wanted. She is now on her way to meet her boyfriend for a weekend getaway. On her way to the platform, she stops to buy a new coat. Her buying the new coat is symbolic of her putting off the old life and putting on the new. Christine believes she has succeeded in working out her own salvation. She is now a new person; she even confesses to Clay that she made the wrong decision in denying Mrs. Ganush’s loan extension. True repentance?
But fate and circumstances have a way of derailing our best laid plans. On this day Clay planned to give Christine an engagement ring, but instead he gave her an envelope… Drag Me To Hell.